Privacy Policy

Deborah de Graaff

1. Introduction

Deborah de Graaff is committed to protecting your privacy and handling personal information in an open and transparent manner.
This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit this website, purchase digital products, subscribe to communications, or make contact.

This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Personal Information We Collect

Personal information may include, but is not limited to:

Name
Email address
Billing details (processed securely by third-party payment providers)
Purchase history
Communications you send (emails, contact forms, enquiries)
Technical data such as IP address, browser type, and site usage (via cookies or analytics tools)

We do not collect sensitive information unless it is voluntarily provided and reasonably necessary.

3. How We Collect Personal Information

Personal information is collected when you:

purchase or download digital products
subscribe to mailing lists or updates
contact us via email or website forms
interact with the website (cookies, analytics)

Information is collected directly from you or automatically through standard website technologies.

4. How We Use Personal Information

Personal information is used to:

deliver purchased digital products
process payments and issue receipts
respond to enquiries and communications
send updates or newsletters (where consent has been given)
improve website performance and user experience
meet legal and accounting obligations

We do not sell or rent personal information to third parties.

5. Disclosure of Personal Information

Personal information may be disclosed to:

trusted third-party service providers (e.g. payment processors, email platforms, website hosting)
professional advisers where required (e.g. accountants, legal advisers)
government authorities where required by law

All third parties are required to handle information in accordance with applicable privacy obligations.

6. Digital Products and Third-Party Platforms

Payments and digital product delivery may be handled through third-party platforms (such as e-commerce or digital distribution services).
These services operate under their own privacy policies, and users are encouraged to review them separately.

7. Cookies and Analytics

This website may use cookies and analytics tools to:

understand how visitors use the site
improve content and functionality

Cookies do not personally identify you. You may disable cookies through your browser settings if you prefer.

8. Data Storage and Security

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Data is stored using secure systems and reputable service providers.

However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

9. Access and Correction

You may request access to the personal information held about you and request corrections if it is inaccurate, out of date, or incomplete.
Requests should be made in writing and will be responded to within a reasonable timeframe.

10. Marketing Communications

You will only receive marketing communications where you have opted in or where permitted by law.
You may unsubscribe at any time using the link provided in emails or by contacting us directly.

11. International Users

While this website is operated from Australia, information may be stored or processed using services located overseas.
Where this occurs, reasonable steps are taken to ensure compliance with Australian privacy standards.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.
The current version will always be available on this website and will apply from the date of publication.

13. Contact

For privacy-related enquiries, access requests, or complaints, please contact:

Deborah de Graaff
Email: deborahdegraaff4@gmail.com